Frequently Asked Questions

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Online Account Access Compatibility Issues

Browser Version Requirements

In order to access online account access via the Internet, you need a browser that supports web standards including HTML 4 and better, TLS 1.2 or greater, JavaScript and CSS.

Alaska USA recommends using the latest versions of Firefox, Internet Explorer, Microsoft Edge, Chrome, or Safari. Other browsers that support web standards should work with UltraBranch, but are not specifically tested by Alaska USA.

For both compatibility and security, Alaska USA recommends upgrading to the latest version of your browser, and staying current on all patches for both your browser and operating system.

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